Birth Moment

Casting FAQ

1. What is baby casting?

Baby casting is the process of creating a 3D impression of your baby’s hands or feet, capturing every tiny detail, and turning it into a beautiful keepsake

2. Is baby casting safe for my baby?

Yes, 100% safe. We use skin-friendly, non-toxic, and baby-safe materials that are gentle and completely harmless.

3. At what age can I get my baby’s casting done?

Casting can be done at any age, but most parents prefer it within the first few months to capture those tiny details forever.

4. How long does the casting process take?

The actual casting takes only a few minutes per hand/foot. The entire appointment may take 30–45 minutes, including setup. 

5. Will my baby feel uncomfortable during casting?

Not at all. The material feels soft and cool, like a gentle clay, and sets quickly. Most babies don’t even notice it.

6. Can I include parents’ hands along with the baby?

Yes! We offer family castings where we can capture parents holding the baby’s hand together.

7. How long does it take to get the final casting?

It usually takes 20 working days finishing, detailing, and framing before your keepsake is ready within the frame.

8. Do you provide framing and customization?

Yes, we offer multiple frame styles, name engravings, and personalization options to match your home décor.

9. Do you provide casting without a frame?

We provide only framed castings, as the frame protects the casting and enhances its overall look. Without framing, the casting may lose its durability and finishing quality. Our goal is to give you a keepsake that lasts beautifully for years.

10. What is your payment process?

We take a nominal booking amount to confirm your slot. The remaining payment needs to be completed right after the casting process. Once done, your customized frame will be ready after 20 working days of time.

11. What if my baby is not comfortable during the casting?

We always try our best to keep your baby comfortable during the process. If, in rarest of cases, your baby is not cooperative and the casting cannot be completed, we will only charge for the initial booking amount. The remaining amount will not be taken. Your baby’s comfort is our top priority.

12. Can we get the casting done in our hospital?

Yes, we have tie-ups with several reputed hospitals in Chandigarh and Ludhiana. If you’d like the casting to be done at your hospital, please contact us in advance. Even if we don’t have a tie-up with your hospital, we can still come and do the casting there with prior permission.

13. Do we need to provide a picture for the casting frame?

Yes. If you haven’t taken our photography package, you’ll need to share your baby’s picture with us. If you’ve availed our photography package, we’ll capture beautiful photos during the shoot and you can select the best one to be included in your casting frame.

14. Can you come to our place for casting?

Yes, we do offer home visits for newborns and tiny babies. A minimal travel charge applies based on your location. Please contact us in advance, and we’ll share the estimated charges for the home visit.

15. Can you courier or deliver our casting frame?

Delivery is not included in the package. You’ll need to collect your casting frame from our Chandigarh or Ludhiana studio. However, if you are unable to pick it up, we can arrange doorstep delivery for you with additional charges. Please contact us in advance for more details.

16. What if my baby is not comfortable on the first attempt?

Don’t worry—we will patiently try again until we get the perfect cast. All additional attempts are done at no extra cost to you. Your baby’s comfort and the quality of the keepsake are always our top priority.

17. How can I book a casting session?

You can contact:

Anmol Dhawan

Phone: +91-9560875392

Aakash Arora

Phone: +91-8427563712

Email: support@birthmoment.in
Instagram: @birthmoment.in